Home Manager

£14 - £14 per hour

Job Details

Main responsibilities:

Responsibilities include but are not limited to

  • To maintain a high-quality service working in partnership with colleagues to manage services.
  • To ensure compliance with support development, training, supervision and all support policies and procedures.
  • To ensure the delivery of safe, personalised services to each individual service user through assessment, person centred planning and regular outcome focused reviews of services.
  • To ensure the service is appropriately resourced with the right number of suitably qualified, skilled and experienced staff.
  • To oversee the co-ordination of care workers across all areas.
  • To produce monthly management reports and attend senior management team and board meetings.
  • To manage a large staff team both involved in the management and direct provision of the service.
  • To be routinely involved in a range of human resources/staff management duties.
  • To ensure that staff are trained for the roles and responsibilities.
  • To arrange and attend regular service planning meetings with service delivery teams.
  • To implement systems to ensure healthy working practices and that staff receive relevant information.
  • To ensure that all staff are familiar with and work in line with policies and procedures.
  • To offer advice, support and guidance to staff at all levels.

Quality Assurance

  • To implement and maintain an effective quality assurance programme to promote high quality, best practice and continuous improvement of services in line with Filey Care and support quality assurance policies.
  • To deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met.
  • To ensure good and safe practice in all activities relating to service user care by implementing systems to guide, monitor and evaluate care and services provided.
  • To resolve all complaints in accordance with complaints & compliments policy.
  • To implement governance framework to continuously improve services care and support.
  • To evaluate services through regular review, annual service user questionnaires, analysis of complaints and compliments.

Skills and Experience:

  • Level 5 Diploma in Leadership & Management in Health & Social Care
  • Substantial experience of operating in a supervisory or management capacity in a care environment
  • Excellent communication skills and interpersonal skills
  • Excellent CQC knowledge and management experience within residential, supported living or nursing services
  • Proven ability to lead, motivate and mentor a team, delegate effectively and promote excellent client relationships

If you are interested in this role and have the relevant experience, please contact Liv on 01925 839 823 or email