You will be working within a large hostel supporting clients with a myriad of health conditions.
You will be responsible for providing support and ensuring both the service users and the unit remains safe.
Your role will consist of providing a welcoming reception area and service to all hostel service user and other callers, to support and encourage each Service User to maintain a clean and safe environment and with practical life skills. You will need to manage the immediate support needs, sometimes providing crisis intervention. You will spend time talking to the service user and provide informal support and motivation
During the shift you will ensure the health and safety of the building, cleanliness of the project, minding the reception area, responding to phone calls and completing environmental checks. You will play a key part in the documentation of the handovers and recording of any incidences or accidents. You will be responsible room preparation when clients move on and ensure rooms are to a high standard for the next person to move in.
You must have up to date experience of working within a housing/homelessness setting or similar setting and be willing to work with clients who at times can display challenging behaviour
It is essential that you will have a non-judgmental and supportive approach to assisting single homeless and vulnerable adults and have experience and knowledge of Health, Housing and Work issues facing service users experiencing homelessness.
All candidate must have:
6 months experience within healthcare
Proof of right to work in the UK
A DBS registered on the update service or be willing to complete one.
All manadatory training or be willing to compete this.